Subprocessors
Last updated 9 October 2026
These companies process personal data on our behalf to run iCost. Each works under a written contract with data protection terms. We will update this page at least 30 days before adding or replacing a subprocessor; customers may object as set out in our Data Processing Addendum.
| Company | What they do | Data | Location | Transfer safeguard |
|---|---|---|---|---|
| Hostinger International Ltd | Server hosting for the iCost application, database and uploaded files | All customer data stored in iCost | United Kingdom (Manchester data centre) | Data stays in the UK |
| Zoho Corporation B.V. | Email: sending iCost emails and our info@ mailbox | Names, email addresses, email content | European Union (Zoho EU data centres) | UK adequacy regulations for the EU/EEA |
| Stripe Payments UK Ltd | Subscription payments and invoices | Billing contact, company name, payment details (held by Stripe, not iCost) | United Kingdom, with processing in the United States | UK International Data Transfer Addendum / UK Extension to the EU-US Data Privacy Framework |
| Botpress Technologies Inc. | The Costa help assistant (only when a user opens it) | Questions typed into the assistant, user id | Canada and United States | UK adequacy regulations (Canada) / UK International Data Transfer Addendum |
| Cloudflare, Inc. | Turnstile bot check on the sign-up form | IP address and browser signals during sign-up | Global network, United States | UK Extension to the EU-US Data Privacy Framework |
To be told about changes, or for any question, email info@i-cost.co.uk.